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Claire Benjamin

I approach design research and strategy with a listening, learning mindset and strong team-player ethos, in part shaped by my time as a national-caliber team athlete. With experience grounded in human-centered design, engineering, and product development research, I bring design thinking expertise, technical understanding and critical analysis, and love for hands-on work and experimentation to any project I undertake.

I weave research throughout all stages of designing a product or experience, from open exploration of ideas and ideation to concept validation and post-launch evaluation.

skills and tools

  • Research and testing strategy

  • Design workshop facilitation - Miro for remote sessions

  • User interviews and insights

  • Journey-mapping

  • Story-gathering

  • Concept and project definition

  • Digital drawing and visual communication - Sketch, InDesign

  • Prototyping - InVision, CAD (Solidworks), 3D printing

  • Usability testing - moderated, unmoderated, in-person, remote (UserTesting)

  • A/B testing - Optimizely

  • Project management

  • Design of experiments

  • Data analysis - Google Analytics

  • Informal and academic writing