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Claire Benjamin

I approach design research and strategy with a listening, learning mindset and a strong team-player ethos, in part shaped by my time as a D1, national-caliber team athlete. With experience grounded in human-centered design, engineering, and product development research, I bring design thinking expertise, technical understanding and critical analysis, deep curiosity and inclusive, person-centered focus, and love for hands-on work and experimentation to any project I undertake.

I weave research throughout all stages of designing a product or experience to understand the root cause of issues, explore ideas, validate concepts, and conduct pre-launch evaluations, as well as to bring stakeholders along for the journey.

skills and tools

  • Service blueprinting

  • Journey-mapping

  • User experience strategy

  • Design workshop facilitation - Miro for remote sessions

  • User interviews and insights

  • Story-gathering

  • Concept and project definition

  • Usability testing - moderated, unmoderated, in-person, remote

  • Tree tests and card sorts - Optimal Workshop

  • Digital drawing and visual communication - Sketch, InDesign

  • Prototyping - Figma, CAD (Solidworks), 3D printing

  • Project management

  • Experiment design

  • Data analysis - Google Analytics

  • Informal and academic writing

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