Hi, I'm Claire Benjamin, a design researcher and strategist based in Boulder, Colorado.
I create products and systems that answer real needs by designing alongside people and discovering the root elements of complex challenges.
By investigating like a scientist, imagining and building like an engineer, and creating authentic team connections, I translate abstract problems into tangible needs and meaningful designs.
I weave research throughout all stages of designing a product or experience, from open exploration of ideas and ideation to concept validation and post-launch evaluation.
My methods include interviews and co-design sessions, in-context observation, prototyping (everything from "what's on hand," like cardboard and PVC, to screen mock-ups and 3D printing), usability tests, journey-mapping, surveys, analytics, A/B testing, and competitive analysis.
Some of my tools of choice are Sketch, InVision, InDesign, Solidworks, Google Analytics, UserTesting, Optimizely, a camera and microphone, and, of course, a whiteboard or paper and pen.
Here are some examples of my work, from UX and design research, to workshop-building and leading, to product design and mechanical engineering.
For more, see my resume.