Hi, I'm Claire, a user experience researcher and human-centered service designer collaborating with civic leaders to make public services better for everyone
I translate abstract problems into actionable insights through strategic, inclusive, people-focused research and build meaningful, imaginative products and systems.
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Some recent work includes creating a framework to make Washington labor market information easier to find, developing research-grounded design principles for inclusive oncology care, and conducting discovery and evaluation to build an award-winning accessible digital experience to explore state parks.
Organizations I’ve partnered with
12+ Washington state agencies and commissions, including
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Office of the Secretary of State
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Employment Security Department
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Parks and Recreation
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Office of Financial Management
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Workforce Training Board
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Health Benefit Exchange
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Public Disclosure Commission
Fred Hutchinson Cancer Center
Seattle Department of Construction and Inspection
King County Metro
Olympia Intercity Transit
Santa Clara County Social Services
SamTrans
Meta
JD Sports
7-Eleven
Let's talk
I'm based in Colorado, and I love connecting with people from all over to collaborate or just chat about what's new in the world of UX, especially inclusive and sustainable design.
